At Beyxueji, we strive to provide our customers with a positive shopping experience. We understand that sometimes items may need to be returned, and we offer a 30-day return policy.

Eligibility for Returns

Products that are unopened and in their original packaging or products that have never been used may be returned.

Defective Items 

If a product is incorrect, damaged during shipment, or has any other defects, we take full responsibility. You can receive a return label by mail to download and print and return the package. We will cover the cost of return shipping, and you can choose to receive the correct item or a full refund.

Personal Reasons

If you purchase the wrong item, it doesn't fit, or you no longer want it, you will be responsible for the return shipping cost. Please ship the order back by mail.

Visit our contact page to begin your return process.

REFUND POLICY

• If your order has not been shipped, we will cancel it immediately, and the refund will be returned to your account within 1 to 2 business days.
• If your order has already been shipped, we will arrange a refund after receiving the returned package, and the refund will generally be returned to your account within 1-2 business days.

If you have any questions about our return and refund policy, please do not hesitate to contact us. We are always here to help.